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Extremely disappointed with this company, I own several pairs with the EXACT same clasp but they never ever fall out, while the Sans Trou hoops fall out CONSTANTLY! I emailed them about it and they basically gaslighted me telling me to send a video of me putting them on (which I cannot do from my phone anyway as my email won't let me attach big files like videos)... As if I don't already know how to put them on when I have 6 other pairs with this exact same clasp! If the fault was with me then how come every single other pair I own never ever falls out and only the Sans Trou ones do??
The amount of times they've fallen out while I'm sitting at a table or having a gentle walk is crazy and super embarrassing, they are now damaged from just how many times they have fallen straight out of my ears 😢
For what I paid I'm so disappointed... The larger hoop earrings are clearly too heavy for the clasp they come with so don't waste your money with these particular hoops!
Thank you so much for your honest feedback Maria. We're so sorry to hear about your experience with the BRIAR hoops and how frustrating the fit has been for you.
Because clip-ons are not 'one size fits all,' fit can vary significantly depending on individual ear anatomy (like lobe thickness or shape). The reason we ask for a video isn't to suggest you don't know how to wear them, but simply because seeing exactly how the clip sits on your specific ear allows us to identify if a different clip type would be a better match for you or if there are any tweaks that can be made to fix the issue.
You are spot on that the BRIAR is a larger style. Even though we design them to be lightweight, the larger size naturally creates more 'swing' or momentum on the ear compared to smaller styles. While the BRIAR in the Classic Clip can work perfectly for some customers, this clip type might not provide enough tension to counterbalance that extra movement, for others. Similarly, this clasp may work perfectly on the ear for smaller or lighter weight styles but it might not be “enough” for bigger styles, depending on the individual lobe and how well it holds the clip.
We do offer a complimentary clip swap service where we can switch them to another clip type and would love to organise this for you so you aren't left with earrings you can't wear.
We actually sent you an email back in October regarding this — please reply to that email as we’d love to fix this for you! Thanks Maria :)
Beautiful earrings but I should’ve paid more for the spring ones and the clip does come loose quite easily
I used to see women wearing big hoops with their outfits and I was so jealous because I couldn’t wear earrings. Now I finally have my own pair of big hoops and I couldn’t be more thrilled! They are very comfortable and well made!
I was super impressed with these earrings! Really comfortable, even after a day out, also really great quality materials. Exited to try out their other earrings!
These hoops are SO gorgeous. I can’t wear jewellery but I want to be a hoop girly, I took a chance and I’ve honestly never been happier with a product :) they’re super comfy, I wore them 2 days in a row all day at work for about 8+ hours and I had no discomfort like I’ve had before with other clip ons. Super light weight, the material is such nice quality, they match with everything and overall I’m super pleased with wearability. I’d highly recommend and will be shopping Sans earrings again xx
